ANEW Hotel Hatfield is currently seeking a Receptionist to ensure a friendly, efficient, and professional guest experience. This role involves managing check-ins, check-outs, and reservations while contributing to the hotel’s overall success.
- Application Deadline: March 23, 2025
- Location: Gauteng, Hatfield
Job Summary
The primary responsibility of this position is to provide exceptional guest service, ensuring accurate and efficient transactions that align with the hotel’s mission.
Requirements
To qualify for this position, candidates must meet the following criteria:
- Experience: At least 1 year of reception experience.
- Educational Qualification: Tertiary qualification in Hospitality/Tourism Management is advantageous.
- Software Knowledge: Great knowledge of MS Office and extensive knowledge of Opera.
- Language Skills: Bilingual.
- Personal Attributes: Accountable, innovative, and a great motivator with immaculate communication skills.
Duties and Responsibilities
As a Receptionist, your duties will include:
- Front Office Support: Assisting Front Office Management and supervisors with reception procedures.
- Policy Familiarization: Being fully familiar with all hotel and company policies.
- Front Office Maintenance: Maintaining the appearance of the Front Office Department, ensuring tidiness and safekeeping of correspondence.
- Guest Reception: Receiving guests in a polite, friendly, and efficient manner.
- Registration Management: Ensuring guests complete registration forms correctly and updating guest profiles.
- Professional Presentation: Maintaining an exceptional level of grooming, body language, and posture.
How to Apply
To apply for the Receptionist position, please visit the ANEW Hotel Hatfield careers portal below: