Capitec is currently recruiting for various positions as part of their ongoing hiring process. Below are details for some of the available roles:
1. CRM Architect – Talent Pool
Purpose Statement:
To serve as a client engagement technical expert, providing data, systems, and engineering expertise to support and improve client engagement programs throughout the client engagement life cycle.Experience Required:
- Minimum:
- 3-5 years of technical CRM experience in a client relationship environment or business engineering.
- 1-2 years of experience with Salesforce Marketing Cloud or other CRM platforms.
- Ideal:
- 3-5 years in customer engagement and program or business engineering project experience.
Qualifications:
- Minimum: Relevant tertiary qualification in SAFe Program Consultant (SPC) or similar.
- Ideal: Honours Degree in Information Technology or similar.
Knowledge Required:
- Salesforce Marketing Cloud, Salesforce CRM, process engineering, analytics and modelling, system integration, APIs, and customer relationship management principles.
Skills:
- Analytical, communication, interpersonal, planning, organizing, coordination, and problem-solving skills.
2. Life Cover Claims Assessor (Talent Pool)
Purpose Statement:
To enhance claims operational excellence and customer satisfaction while minimizing losses for Capitec Insurance through accurate assessment of Life Cover claims.Experience Required:
- Minimum:
- 3 years of experience in assessing life insurance death claims.
- Ideal: Practical experience in life insurance underwriting or claims assessment.
Qualifications:
- Minimum: Grade 12 National Certificate / Vocational.
- Ideal: Relevant tertiary qualification in Healthcare or Science.
Knowledge Required:
- Understanding of long-term insurance industry and claims handling processes, medical terminology, and relevant legal frameworks.
Skills:
- Administration skills, attention to detail, decision-making skills, numerical reasoning skills, planning, organizing, and coordination skills.
How to Apply
To apply for these positions or to explore more opportunities at Capitec Bank:
Visit the Capitec Bank recruitment portal below:
Capitec is committed to diversity and aims to support employment equity goals through its hiring practices.