Absa Bank is seeking a Teller to efficiently execute bank teller transactions while ensuring excellent customer service and adherence to security measures. The role requires handling cash transactions, assisting customers with banking inquiries, and cross-selling bank products.
Closing Date: 27 February 2025
Reference ID: R-15972225
Job Type: Full-Time
Location: Mogwase, South Africa
Department: Banking / Financial Services
Education Requirement: Further Education and Training Certificate (FETC) in Business, Commerce, or Management Studies (Required)
Key Responsibilities
Cash & Transaction Processing
- Process cash deposits, withdrawals, and other financial instruments.
- Ensure correct counting, handling, and balancing of cash at the start and end of shifts.
- Identify fraudulent activities and report them immediately.
- Capture and authorize transactions on the bank system.
- Maintain security and adherence to cash-handling policies.
Customer Service
- Provide excellent customer service by offering financial advice.
- Educate customers about banking policies, products, and digital banking options.
- Assist customers with completing transaction documents.
- Resolve inquiries and escalate complex issues to management.
- Promote Absa’s service offerings, including self-service banking channels.
Sales & Lead Generation
- Identify and refer sales leads for cross-selling banking products.
- Assist in marketing campaigns and product promotions.
- Provide information on savings, credit, and investment options.
Compliance & Risk Management
- Adhere to cash handling policies and fraud prevention measures.
- Maintain accurate transaction records for audits.
- Follow security protocols for managing banking assets.
- Report any suspicious activities to compliance officers.
Skills & Competencies
- Strong customer service and interpersonal skills.
- Attention to detail and accuracy in cash handling.
- Ability to work in a fast-paced environment.
- Sales and cross-selling abilities.
- Good knowledge of banking systems and compliance regulations.
Minimum Requirements
- Education: Further Education and Training Certificate (FETC) in Business, Commerce, or Management Studies.
- Experience: Prior banking or financial service experience is advantageous.
How to Apply
Interested candidates should submit their applications before 27 February 2025. Visit the Absa Careers Portal below:
Note: If you do not receive a response within 28 days after the closing date, consider your application unsuccessful.