Talent Pool - Operations Manager Cape Region
Facilities Management, Business Services
Minimum Requirements
- Minimum Qualification: Matric / Grade 12.
- Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
- Must have a valid driver’s license and own reliable vehicle.
- Strong knowledge of cleaning processes and hygiene standards.
- Ability to interpret SLAs and conduct site audits.
- Strong MS Office skills and Duties & Responsibilities Overseeing daily cleaning operations and supervising site teams.
- Ensuring compliance with hygiene, safety, and Tsebo quality standards
- Managing staffing levels, recruitment, and training.
- Monitoring performance and implementing corrective actions.
- Conducting site audits and resolving service issues.
- Managing budgets, stock, and equipment usage.
- Promoting sustainable cleaning practices and reducing waste.
- Driving innovation through new cleaning technologies and methods.
- Building strong client relationships and responding to service needs.
- Supporting Tsebo’s values through ethical leadership and operational excellence.
- Managing and maintaining accurate time and attendance records.
- Ensuring compliance with scheduling, rostering, and labour cost controls.
- Using workforce management systems to monitor attendance trends and resolve discrepancies.
- Ensure optimal management of labour to meet operational requirements.
- We are continuously building a pipeline of Experience d Operations Managers for upcoming opportunities across our organisation. If you are a results-driven leader with a passion for efficiency, process optimisation, and team excellence, we’d love to connect with you, The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships.
- d Operations Managers for upcoming opportunities across our organisation. If you are a results-driven leader with a passion for efficiency, process optimisation, and team excellence, we’d love to connect with you, The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships.
Responsibilities
- Overseeing daily cleaning operations and supervising site teams.
- Ensuring compliance with hygiene, safety, and Tsebo quality standards
- Managing staffing levels, recruitment, and training.
- Monitoring performance and implementing corrective actions.
- Conducting site audits and resolving service issues.
- Managing budgets, stock, and equipment usage.
- Promoting sustainable cleaning practices and reducing waste.
- Driving innovation through new cleaning technologies and methods.
- Building strong client relationships and responding to service needs.
- Supporting Tsebo’s values through ethical leadership and operational excellence.
- Managing and maintaining accurate time and attendance records.
- Ensuring compliance with scheduling, rostering, and labour cost controls.
- Using workforce management systems to monitor attendance trends and resolve discrepancies.
- Ensure optimal management of labour to meet operational requirements.
