Room Attendant
Retail
Minimum Requirements
- An NQF 3 qualification (Grade 8 / ABET / AET certificate) or equivalent as recognized by SAQA.
- A housekeeping certificate will be an added advantage.
- Physically fit.
- No criminal record.
- Skills and Knowledge: Ability to work independently and under sustained pressure.
- Excellent communication and customer relations services skills.
- Ability to interact with guests and addressing their needs according to job resources.
- Flexibility in working hours, including weekends and holidays.
- Time management skills.
- Ability to complete tasks efficiently and prioritize workload.
- Must have knowledge of cleaning products and equipment.
- Ability to execute instructions.
- Ability to work effectively as part of a team.
- Adaptability.
- Be physically fit to perform tasks like lifting, carrying and moving heavy items.
- Work under extreme weather conditions (cold and hot).
- People skills.
- Ability to organise.
- Service orientation.
- Decision-making ability.
- Be self-motivated.
- Conflict management.
- Innovation skills.
Responsibilities
- Cleaning tourism facilities, ensuring that guest rooms are properly cleaned, empty waste bins, rooms are properly prepared with clean linen.
- Clean kitchen, crockery and cutlery.
- Housekeeping services- remove, wash, iron and store linen properly Guest suppliers are provided and regularly cleaned.
- Cleaning public areas – all tourist’ facilities and surroundings are always clean and ready for use by guests.
- Always adhere to hospitality standards.
- Ensure records of stock and amenities.
- Light bulbs are checked and replaced if necessary.
- Report damaged items in the guest rooms.
- Complete hospitality forms from guest.
- Cleaning of conference halls.
